User Information
Before we begin, please provide us with your Haverford e-mail USER ID.
Web Pages
You can connect with either the Macintosh or the PC to perform these checks
Checking Web Pages consists of viewing the pages listed below and clicking on 2 to 3 links on that page to make sure they aren't broken links. * Useful when checking links that point to other servers.
Pages that need to be checked are :
FTP Access to the Storage & Webpublish Servers
This check should be performed from a non-Haverford Network (use our DSL line).
FTP to the storage & webpublish servers to make sure you can access them from off campus. If you cannot obtain an external network connection, perform this test from the Haverford Campus network to make sure that they are, at least, accessible.
Storage & Web
Check the links below from Matt's test web page.
These checks ensure that the data served from pluto actually works. These tests basically ensure that NFS-mounted volumes are available, and that the links to those volumes work.
/home/web is from ACC.
/web are links that point to a volume form NISC11 (Storage).
/users/ is from NISC11 (Storage) ??? I'm not exactly sure how /users/ is setup in the Netscape config. I believe that its from NISC11 (Storage) : /vol1/users.
PC Networking - The Network Neighborhood
To perform this check, you'll need to dial-in from a PC.
This check ensures that servers are accessible from the dial-in network. In addition to connecting to the servers listed below, you should also transfer a file to and from the server in order to confirm you have establised connectivity.
Check connectivity to the following servers:
Macintosh Networking - The AppleTalk Network
To perform this check, you'll need to dial-in from a Macintosh.
This check ensures that Macintosh File Servers are accessible from the dial-in network. In addition to connecting to the servers listed below, (If you can) you should also transfer a file to and from the server in order to confirm that you have established connectivity.
You will need to use the Chooser application to connect to the servers listed below. These servers are all located in the "HC ACC Services" AppleTalk Zone. If you are unfamilar with AppleTalk Networking see the Using Chooser with the Network document.
Unless otherwise noted, used your e-mail username & network password to login.
Check connectivity to the following servers:
As you check AppleTalk Services, make sure the following servers ARE NOT viewable: www2, www.students.haverford.edu, Gopher Server . If any of those servers are viewable from the Chooser's file server list, notify hcnet-staff immediately.
Dial-in Access
In order to check Dial-in services you will need access to a computer that has a modem and a proper dial-in configuration. For information regarding dial-in access and setup procedures click here .
Check Dial-in service:
VPN Access
In order to check VPN Services, you will need a VPN account and access to a PC or Mac that has our VPN Software, and is on a DSL network. For more information about using our VPN Service to connect to Haverford's Network click here .
You can use the naked PC in Operations 204a to administer this test.
Check VPN service:
Wireless VPN Access
In order to check Wireless VPN Services, you will need a computer that has a copy of our VPN Software installed on it and is connected to Haverford's Wireless Network. No special VPN Account is needed to access the Wireless VPN, however a valid Haverford or BrynMawr email username & password is neccessary.
Use Vasantha's BrynMawr email account & passwd to perform two tests in one. (See next test)
Check VPN service:
Wireless VPN Access for non-Haverford, TriCollege Users (BrynMawr Users)
In order to check Wireless VPN Access for BrynMawr users, you will need a computer that has a copy of our VPN Software installed on it and is connected to Haverford's Wireless Network as well as a valid BrynMawr email username & password is neccessary.
Use Vasantha's BrynMawr email account & passwd to perform this test.
Check VPN service:
Streaming Server
In the summer of 2004 we rolled out a new version of RealMedia's Helix Streaming Server. The server now has the ability to stream a wide variey of media formats. Below are some checks to test each of the different media we're now able to stream.
You'll need a recent version of RealPlayer to administer this test.
Check streaming media:
Additional Services - List Proc
This check can be performed from any (?) mail client.
This check ensures that the List Proc Server is actively listening and processing requests.
Other Network Services - The Keyserver
This check should be performed by dialing-in with both a Macintosh & PC.
This checks ensures that the Keyserver is accessible from the dial-in network, and that keyed applications can be ran while dialed-in.
You will need a Keyed Application to run and see if connectivity with the Keyserver is possible (Photoshop or Claris HomePage).
Launch a Keyed Application. Confirm that the KeyAccess client "checks out" an available license and that the application runs without further intervention.
For more information about our KeyServer, see the Sassafras KeyServer Document page.
Viruses Alerts:
This check can be performed from any network.
This check reports Network Associates current risk level. For more information about Network Associates risk levels please click here .
Checking the mail & smtp servers for black listing:
This check can be performed from any network.
These checks ensure that our mail server has not been placed on an SMTP black list.
Checking Sendmail & the MailScanner(s)
From: "Vasantha Narayanan"
Subject: morning checks
Date: Wed, February 23, 2005 5:46 pm
To: rhinojos@smtp2.haverford.edu
During your morning checks, could you please check to see if sendmail is
running with the -bd option on smtp1, smpt2, ms1, nisc4.
I'll write up about the other checks. Also do, ps -ef | grep MailScanner
on smtp1, nisc4 and smtp2 and make sure they are running.
I'll write everything in detail.
Thanks.
Vasantha
VVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVV
Vasantha Narayanan
Networking and Systems email: vnarayan@haverford.edu
Haverford College, PA Phone:
610-896-1110
Log into our mail scanners and execute the following commands:
ps -ef | grep sendmail Look for entries like the following: root 16346 213 0 10:16:51 ? 0:00 /usr/lib/sendmail -bd -ODeliveryMode=queueonly -OQueueDirectory=/smtp/inq -ORef
ps -ef | grep MailScanner Look for entries like the following: root 18111 21470 2 10:21:22 ? 0:01 /nsr/perl5.8.0/bin/perl -I/opt/MailScanner/lib /opt/MailScanner/bin/MailScanner
uptime Make sure the system hasn't rebooted itself. Look for an uptime greater than 6 or 10 hours 10:21am up 5 day(s) , 6:55, 3 users, load average: 8.65, 8.55, 7.67
Vasantha has provided the following document, MailSystem Overview , which provides further documentation about our complicated mail system.
Stokes 204Y (Network Core) environment
This check requires you to walk into Stokes 204Y and simply check the temperature and humidity levels to make sure that they're within a certain "Recommended Operating Environment".
The "Recommended Operating Environment" is as follows:
Abmient temperature = 41°F - 105°F.
Relative humidity = 10% - 90% RH.
Note: the values above are from one type of equipment, we're making the assumption that the values above can be applied to the entire room.
If the environment values are outside the specifications, notify Gloria Davis @ Facilities Management and alert hcnet-staff.
DNS Timing
This check provides us with a letter grade representing how long it took to lookup www.haverford.edu.
If the response is less than an C- , there is a problem with NISC1 (its acting slower than usual). What you really want to look at is the average response time for all name servers. If the response time is more than 20 milliseconds and the score is less than a C, then there is a problem. To fix, kill the process in.named and restart it.
UNIX Servers
You CANNOT access these via dial-in.
This check ensures that login access is available on our UNIX Servers, and the the servers are up and running. This check is not meant to be an exhaustive check of the servers, just a quick check to make sure they are available.
Telnet to the following servers:
Submit Results
Click the button to submit the results of your morning checks.
Click the if you would like to clear the values you've selected and restart the morning check proceedures.